Patria Finance, a.s. keeps its clients’ funds on accounts held with banks operating in the Czech Republic (accounts subject to a special regime under the Act on Banks) and with banks operating in other EU member states. The current list of these banks is available on the website finance.patria.cz in the Documents section.

The respective clients’ funds are proportionally calculated on all bank accounts in the relevant currencies. Bank accounts which are used for storing clients’ funds are included in the bank deposit insurance system. In case a bank is insolvent and cannot pay out the clients’ deposits (i.e. the bank is not able to satisfy its obligations towards the beneficiaries of such deposits), the clients shall be indemnified from the bank deposit insurance system up to a limit set by the relevant legislation of the state concerned. In case of insolvency concerning a bank with its registered office in Czech Republic, the clients, as beneficiaries, in accordance with Section 41a et seq. of the Act No. 21/1992 Coll., Act on Banks, as amended, shall be compensated from the Insurance fund up to the amount of EUR 100,000.

Even though you indicate your bank account in the Master Investment Services Agreement, Patria Finance is not authorized to place any orders to the debit of this account. If you are interested in purchasing securities, it is always necessary to place a payment order with your bank, via which you will transfer the appropriate amount increased by the estimated fees for the transaction to the Patria Finance client collection account, before filing the purchase order with Patria Finance. It is also important to specify the number of your brokerage account, or your personal identification number in the variable symbol.

The maximum statutory term for the transfer of funds within the framework of the intrastate interbank system of payments i 2 day. Therefore, if you place a payment order today, it is probable that you will be able to trade with your funds the next business day. However, every bank has its own internal regulations for the processing of payment orders with the "foreign currency" of the particular day – so it may happen that you will place your payment order in the afternoon and the bank will process it on the following business day. This naturally leads to a delay in the crediting of your money to our collection account by one business day. We assign the funds credited by our bank on the previous day to client accounts every day prior to the opening of the Prague Stock Exchange (between 9.00 a.m.-9.15 a.m.). If you send funds from the bank account with ČSOB, they will be credited to your brokerage account usually on the given working day. Funds sent from other domestic banks are usually also displayed on the brokerage account on the same working day in case of CZK, the foreign currency deposit is displayed the following working day. However, it always depends on how quickly the bank processes your payment order.

The account opening and maintenance is free of charge. The upper or the lower limit of the deposit in the Patria Finance collection account is not determined.

You can start trading as soon as we credit the money to your brokerage account. You can view the amount in the Portfolio/Cash Flow folder. Confirmation of crediting the deposit will be sent to you via SMS.

Before submitting an order for the purchase of securities, the Client should have a sufficient balance of funds in the subject currency in his/her brokerage account. The list of accounts can be found in My profile/Personal details/Documents.

Money withdrawals may be submitted on-line in the Portfolio/Cash withdrawal folder. As for the maturity date, the money is sent to the account specified in the Master Investment Services Agreement. The money transfer is settled in one business day within the framework of ČSOB and transfer to another bank no later than the next working day. To withdraw money in a foreign currency, the applicable bank account in the relevant foreign currency must be indicated in the Master Investment Services Agreement. Money withdrawals may also be executed by placing a telephone order at the telephone number: 221 424 240.

No, you do not need to transfer funds from the account indicated in your profile. You may send them from any account (and bank); however, it is important not to forget to specify the variable symbol = i.e. the number of your brokerage account kept with Patria Finance, or your personal identification number.

If you sell securities today and you wish to transfer the money to your bank account, you may do so only after the settlement of the transaction.

The rate is equivalent to interest, which is obtained from banks, where money is held. The interest rates are listed in the current Patria Finance price list. Interest yields on free funds in the Patria Finance brokerage account are paid without the withholding tax. Interest is credited on the brokerage account monthly.

Dividends on securities in evidence of Patria Finance will be paid out to the person/entity who/which is their owner as of the day decisive for the dividend entitlement. The dividends will be paid directly to the portfolio with Patria Finance. Approval of dividends payout and conditions for the dividend payoff are subject to the decision of the company´s General Meeting. Dividends on foreign securities will be credited to the client´s trading account with Patria Finance in the relevant foreign currency immediately after Patria Finance receives a notice of their crediting to the summary asset account. Dividends of foreign companies are mostly credited in the net amount, i.e., after deduction of the withholding tax at source abroad. The dividends are posted in two amounts: 1st + gross dividend, 2nd – withholding tax.

Patria Finance clients are not charged any fee for the dividend payoff. The client may check the credited dividend amount in the Portfolio/Activity history/Cash Flow section after logging into the web application at finance.patria.cz or in his/her regular quarterly statement in the My profile/Statement section or My profile/Statements/Dividend confirmtions section. The table below shows examples of withholding tax amounts in other countries:

Yes, the client (recipient of the interest yield) is obliged to include such yield in his/her tax base. Patria Finance places on its behalf idle funds as short-term deposits in banks. Banks then pay Patria Finance interest without withholding tax and Patria Finance credits interest amounts to individual clients. Patria Finance does not deduct the income tax from interest yields, as it is a non-bank institution and, therefore, is not licensed to maintain deposit accounts on which interest is paid after deduction of income tax at a special rate pursuant to Section 36, par. 2(c)(1) of the Income Tax Act. According to the Income Tax Act, deduction of tax on interest is reserved only to banks.

The above opinion is informative only as Patria Finance does not provide legal or tax advisory services. Please consult your tax advisor for details specifically relating to your circumstances.

More information can be found in our How to tax.

Securities bought on the Prague Stock Exchange (hereinafter "BCPP") are recorded in the Central Securities Depository (CDCP), which, after the cessation of the Prague Securities Centre (SCP), keeps a record of all book-entry Czech securities, usually on the asset account of the trader.

Not only Czech securities but also foreign stocks can be traded on the Prague Stock Exchange – e.g., shares of companies such as Erste Bank, which are registered abroad. Records of foreign issues are also kept by CDCP (previously Univyc, a.s.). Foreign stocks bought or transferred to Patria Finance, a.s. are recorded on bulk asset accounts kept by the foreign administrator, KBC Securities NV Brussels. Patria Finance, a.s. keeps a sub-register of obtained securities arranged by individual clients.

CDCP charges a monthly fee for securities administration. Patria Finance then passes the fees on to its clients who hold the shares in the relevant month (the securities account management charge). The amount of the fee is charged according to the List of Fees.

Patria Finance cannot transfer your stock automatically without your involvement. If you come from a different broker, you need to transfer your stock to Patria Finance by means of an application in writing. The transfer instruction must also be given to the counterparty (current broker).

The trading application of Patria Finance shows only securities recorded by Patria Finance. If you know that you own the relevant shares (traded on the Prague Stock Exchange), but they are not shown in your portfolio, they are either on file with a different broker or they are kept in the “unfiled record of securities“.

If you want to come over to Patria Finance and transfer securities bought through another broker, all you will have to do is phone our customer service line +420 221 424 240 and ask for arranging a transfer. We will need the following information from you:

• name of your current broker
• the name of the broker’s contact person who is in charge of settlement of securities transactions
• submission of a signed Request for transfer of securities

You may send the signed application by post to our company’s address or by email to patria@patria.cz. At the same time, please notify your current broker that you intend to transfer your securities to Patria Finance.
According to the relevant market usage, the transfer itself usually takes a week. Its speed and success depends on the information provided by the customer and on communication with the counterparty. No fee is charged for the transfer of listed securities to Patria Finance, a.s.

The minimum trading volume is not determined; you may trade stocks starting from CZK 80 per transaction at the Prague Stock Exchange, from EUR 16.90 per transaction in Europe and from USD 14.90 per transaction in the USA.

The current offer of Patria Finance products includes:

• mutual funds
• stocks
• ETF (Exchange-Traded Funds)
• ETC
• investment certificates
• Czech government bonds
• leveraged certificates
• warrants

Patria Finance gives you access to trading on major markets in Europe and North America. If certain conditions are met, then on the market in Japan, Hong Kong and and also in Australia.

In case you buy shares in the morning and would like to sell them during the day with profit, you are allowed to do it. Trading platform checks balances on your stock and cash accounts continuously, so it does not matter whether the trade is already settled or not.

No. If the order is not executed and its validity ends on the particular trading day, the trading system will automatically cancel it. It is therefore not necessary to send a cancellation order in the closed phase.

Our contractual partners on foreign markets include KBC Group, Credit Suisse and Bloomberg. Foreign-based securities of Patria's clients are held on summary accounts in international settlement centres (Clearstream, DTC) via renowned banks, each responsible for a particular market – e.g. Swiss American Securities in the U.S., Deutsche Bank in Germany, Citibank and KBC Securities.

• Ordinary - the most common form. The order is registered in the stock exchange and executed (if market conditions allow) at the limit price at worst.
• Immediate or Kill - this type is either executed immediately after it has been placed, or automatically cancelled.

For capacity reasons Patria Finance trading application does not cover all tradable securities. In case your security is not in our database, please, send us its name and ISIN code to patria@patria.cz and we will add it to list of tradable securities. The insertion should not take longer than 30 minutes and on-line prices will be available next trading day.

The probable reason is that you do not have sufficient cash balance on your account to execute the order.

The problem can be that you do not have sufficient amount of securities that you would like to sell.

Patria Finance runs an investment portal www.patria.cz on which you can find complete news service packed in Patria Plus. Apart from news coverage, the site provides on-line data, analyses, historical databanks or text message service. Patria Finance clients have a 50% discount on Patria Plus and Investor Plus. For more information, please visit www.patria.cz.

It is a tool for performing automatic currency conversions in your portfolio in case you don´t have enough disposable funds in a given currency on your brokerage account and you don´t obtain this currency by 9:00 a.m. next weekday. The conversion will be automatically executed next weekday at approximately 9:15 a.m. at an exchange rate valid at the time of the transaction. The conversion is executed by using a currency of which you have most in you portfolio.

The service can be set up in the section My Profile/Settings/Products and permissions/Automatic currency conversion. You can activate the service here if you wish. If you want to deactivate the service, contact us at patria@patria.cz.

Before placing an order to buy a security, it is necessary to place an order to exchange currencies in the folder Trading/Currency conversion by clicking on the orange button "CURRENCY CONVERSION“.

An order to convert currency can also be placed by phone between 9:00 am and 5:00 pm on weekdays. Conversions are executed at exchange rate derived from current rate on interbank foreign exchange market during working days from 9:00 am to 5:00 pm (CET). Current rate is available to clients especially in the trading application. The standard period for settlement is two weekdays. Therefore, if you execute a currency conversion today and are interested in trading on a stock exchange settling transactions on the second day after executing a trade (T+2), the trading system will allow you to do so. Currency conversions executed both through the web trading application and through a personal broker will immediately appear on your broker accountage.

An overview of your orders regarding currency conversions can be found in the section Portfolio/Trading/Activity history/Overview type: Currency conversions.

Trading through Patria Finance is protected by several security elements, namely by a user name, password, TPIN, authorization code or Mobile key.

TPIN is an eight-digit code used to verify the client´s identity via phone. The Patria staff will verify your identity by asking for 2 TPIN characters chosen at random. You may change your TPIN in the section My Profile/Security/Login change after logging into your account. By phone you can give trading instructions, carry out financial transactions and operations in your brokerage account or receive information about Patria Finance services.

The Patria Finance trading website allows clients to fully use all trading and information services of the company. Access to the Patria Finance application is secured by a user name, password and Mobile key or authorization code.

Your user name and password will be given to you after concluding the contract at Patria´s premises or at a ČSOB branch. In case you choose to register on-line, you will choose your user name and password during the registration.

On-line active operations in your account – e.g., giving orders or changing personal or security data – may be carried out only with confirming the operation via Mobile key or authorization code, which is sent via SMS or generated by the security key.

The mobile application is designed for mobile phones with Apple iOS and Google Android operating systems. To download the mobile application, visit the relevant store (App Store for Apple iOS or Google Play for Google Android), where you can search for the mobile application under the name Patria Finance. You then download and install the application in the usual way.

The mobile application is only supported for certain versions of the operating system. For Apple it is version 9 and higher, for Google Android 6 and higher. Versions of the operating system prior to these versions may not be fully compatible with the Patria Finance mobile application and some of its components may not be fully functional.

To download the Patria Finance mobile application, you must enter the user name and password you use to log in to your WebTrader desktop application. After entering these access codes, you choose a password to log in to the mobile application.

In the new Patria Finance mobile application, it is possible to use the so-called Mobile key, intended for logging into the trading application, for confirming market orders and more.

After successfully pairing your mobile phone, your device will appear in the list of devices on the My Profile / Services/ MobileTrader section.

If your device is equipped with a fingerprint reader or Face ID (face scan), you can use it in the Patria Finance mobile application. After creating a password, the application will prompt you to choose security the next time you log in. You can log in with your chosen password, or by placing your finger or Face ID (face scan). You can change this setting at any time in the mobile application in the Settings section.

In the mobile application, you will see all your transactions, all the history of market orders and currency conversions, including securities transfers. In the mobile application, you can manage your credit portfolio or control an account to which you are appointed as an authorized person. It is possible to trade all asset classes that you are used to from the desktop application, i.e. shares, certificates, warrants, bonds or funds.

The mobile application shares the reference currency settings and favorite titles lists with the WebTrader desktop application. This means that if you make a change in one platform, this setting will be automatically copied to the other platform. This setting will take effect after restarting the mobile application.

The mobile application is available in Czech and English. The application will be launched for the first time in the language in which your phone is set. You can switch the language at any time in the Menu in the Settings / Language settings.

If you have forgotten your password, visit the WebTrader desktop application (https://webtrader.patria.cz/) and use the „Did you forget the password“ link, after that change you can use these credentials to your mobile app Patria Finance.

We regularly update the MobileTrader application and make improvements related to the security and stability of the application. If your application won't start, it's likely that you're using an outdated version. In this case, please update the MobileTrader application to the latest version Patria Finance. This update can be done by downloading the application from the relevant store (App Store for Apple iOS or Google Play for Google Android) after entering the name „Patria Finance“. You can find the link in the WebTrader application on the tab My profile / Services / MobileTrader.

On devices that do not support the MobileTrader mobile application (for example, Blackberry phones, with the Windows Phone system, or phones with an unsupported version of the Android or iOS system), you can log in directly to the WebTrader application, via a mobile internet browser.